From Snake Valley to your door
We personally deliver orders across the Ballarat region, or you can collect from the farm by arrangement.
Personal delivery
We deliver across the Ballarat region and confirm the delivery window with you directly. If nobody will be home, arrange a safe, chilled spot with us beforehand. If you’re close to Ballarat but unsure whether your postcode is covered, contact us before ordering.
Farm pickup
Collect from Ferguson Livestock in Snake Valley. We confirm the pickup window and directions after your order. Please don’t arrive without a confirmed time—the farm is a working property, not a shopfront.
We want every Ferguson Livestock order to arrive in the condition we intended. Because our products are perishable, please check your order as soon as it arrives.
Refrigerate or freeze the beef as soon as possible. Contact us promptly if packaging is damaged, a vacuum seal has failed, the product is not appropriately chilled, or the order is materially different from what you purchased. Photographs help us assess packaging or delivery issues quickly.
When a product or delivery issue is confirmed, we will work with you on an appropriate replacement, credit or refund. We assess change-of-mind requests individually because chilled and frozen food cannot always be safely returned or resold. Nothing on this page limits rights that apply under Australian consumer law.
Call or text 0427 458 706, or email [email protected].